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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bezawit Atinafu

Bezawit Atinafu

October 4, 2024

1  out of  5
rating by Bezawit Atinafu
"It’s my second time coming to this location and the office is closed"
We responded:
"Sorry that we missed you during our lunch hour. For security purposes we keep our door locked. I checked to see if you were insured with our agency but you are not. Your current State Farm agent would be the one to service your existing policies. If you are looking to join State Farm please call or text us at 404-728-1000."
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DH

April 29, 2024

5  out of  5
rating by DH
"Lindsay Mullen is so kind! She wrote me a note for my birthday and has made my whole process working with State Farm so easy! I highly recommend her!"
We responded:
"Thank you for your lovely review! We are thrilled to hear your kind words. We’re happy that you found working with us so simple and enjoyable and we look forward to continuing to serve you with the same level of care and attention. Please let us know if there’s anything else we can do for you. We are here to help.- Lindsay "
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Chaniquah Smith

April 3, 2023

2  out of  5
rating by Chaniquah Smith
"When it comes to auto insurance, they are great. Wanda has always given me awesome customer service. But when it comes to Renters Insurance DO NOT BUY IT from them!! I have currently been out of my apartment since Thursday night, and the only information I have been given is they have a repair before replacing policy and to try and clean my items first. Since my agent was on vacation, no one would or seemed to want to help me. I even called her when she came back from vacation, and still no response. My apartment flooded from an upstairs neighbor and no one seems to care to help. With a big company such as State Farm you would think they’d have someone be able to help, especially since emergencies can happen 24/7. If you don’t mind being homeless for a few days, paying high prices, and being told to help yourself then go with StateFarm!"
We responded:
"For clarification, no one here in our office was on vacation. Her “agent” she is speaking of was the adjuster on her claim who does work for State Farm but is not associated with our office directly. Chaniquah first notified our local office of her difficulties with communication with her adjuster on 04/03. We immediately reached out to a claims supervisor Tay day and had the issue resolved while we were on the phone. We take our customers satisfaction and safety very seriously. "
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Georgia Staples

April 19, 2022

5  out of  5
rating by Georgia Staples
"I started working with Lindsay and her staff about 5 years ago when I moved back to Atlanta. She, her husband and her entire staff have never been anything except helpful, professional and delightful to work with. They are so responsive when I have a question. Just a lot of really great people in one office. Would strongly recommend them as they were recommended to me."
We responded:
"Georgia!!!!! Thank you. Super sad you are moving. Good luck to you and hopefully our paths will cross in the future."
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Carlos Lopez

August 10, 2021

5  out of  5
rating by Carlos Lopez
"Lindsay and Linda were so helpful!"
We responded:
"Thank you Carlos, glad we could help. Talk to you again soon!"
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jerry kurtz

November 13, 2020

5  out of  5
rating by jerry kurtz
"Lindsay Mullen and her staff are Great.. I've been with Mullen/Trotter group for over 35 years. They are the best."
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Mark Streit

July 25, 2020

5  out of  5
rating by Mark Streit
"Been with this team for many years. Anytime we’ve had an insurance need or had to get help - Lindsay’s team has always delivered. Great folks to work with."
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Megan Stewart

April 30, 2020

5  out of  5
rating by Megan Stewart
"I have never left any insurance company a review, but felt this team deserved the credit. Kristi spent awhile helping me set up my policy while I was at the dealership. She was patient while I called to confirm quotes from other companies, but State Farm was the better deal. Judith is very friendly and helpful as well! This team has the digital know-how to work with me remotely which I value."
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Brooks, Judi 쥬디 (Kbeautyreviewer)

February 15, 2020

5  out of  5
rating by Brooks, Judi 쥬디 (Kbeautyreviewer)
"Best state farm agent in town!!!!"
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Josie

January 24, 2020

5  out of  5
rating by Josie
"What a kind, detailed, supportive, sweet, amazing superstar! She has seen me through so many firsts in my life, and I cannot imagine working with anyone else. Her renewal reminders are the only bills I actually do not mind paying. Join if you can, you will not regret it!"
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C. Vanroosen

April 18, 2019

5  out of  5
rating by C. Vanroosen
"Customer Service Rep Linda L. Bounds is extremely good at explaining the complexities of insuring a condo and how to choose the optimal/appropriate coverage."
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Jennifer Mancuso

January 31, 2019

5  out of  5
rating by Jennifer Mancuso
"Lindsey is an incredible agent! I recently had a car wreck that totaled my car, and Lindsey talked me through the process of managing the wreck through insurance while I was on the side of the road dealing with the accident. She is thorough, incredibly responsive, knowledgeable about State Farm's policies and processes, and supportive throughout the process. I had all insurance questions resolved same day and a new policy written and applied to my new car within a week. Her customer service approach is second to none and she is also a genuinely kind and supportive person through a tough process. I HIGHLY recommend her for all your insurance needs. She makes insurance such an easy process and part of life. I have home, personal, umbrella, and car insurance with Lindsey, and I trust that she takes care of me. Get your insurance through her today!"
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Garry Laney

November 9, 2018

5  out of  5
rating by Garry Laney
"I have worked with the Mullen's for my Insurance for the past ~5 years and they have been fantastic. Especially over the past 6 months, where my wife and I are setting up a construction loan for a new house. This has required extension support for insurance and with every request, they have been prompt and thorough in getting the builders and bank everything they needed. My guess is without their support, we wouldn't have closed on time or be where we are today so a HUGE kudos to them for their support. They have certainly earned our business indefinitely!"
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Jennifer Studnicki

November 8, 2018

5  out of  5
rating by Jennifer Studnicki
"Lindsay and everyone at the office is amazing! I've been going to Lindsay for renter's insurance for four years now. She's handled all of my moves (there've been many) quickly and professionally. I'm so happy with her service and will continue to use her for years to come."
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Cale Duncan

October 23, 2018

5  out of  5
rating by Cale Duncan
"Lindsay and her team are great to work with! Always available to answer any questions. Best Insurance Agent in ATL!"
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Brian Wilson

October 23, 2018

5  out of  5
rating by Brian Wilson
"Lindsay and team were very helpful and informative with helping me transfer my car insurance form Tennessee to Georgia when I relocated. When it came time to buy a new car they helped me get a great loan through State Farm and took care of all the details and paperwork for me. Outstanding service on both occasions!"
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Midhun Ben Thomas

October 10, 2018

5  out of  5
rating by Midhun Ben Thomas
"Extremely helpful & prompt in resolving whatever insurance queries we might have"
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Meagan Murray

October 4, 2018

5  out of  5
rating by Meagan Murray
"Lindsay Mullen State Farm is without a doubt, the most helpful and accessible insurance agency that I’ve been apart of. Not only do they ensure quality care and support, but treat you like one of their own. Great team to stand behind you!"
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Bridget Glanville

September 29, 2018

5  out of  5
rating by Bridget Glanville
"The Mullen’s have provided exceptional service for us for many years. They answer the phone when you call, provide clear information, and very helpful when you need to file a claim. Every claim I’ve filed over the years were processed quickly with no hassle. Finding a good insurance company can be challenging with so many options out there. It really depends on what you are looking for ... if you want great service, and a knowledgeable agent definitely call Lindsey Mullen at State Farm."
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Anne-Ross Edwards

September 27, 2018

5  out of  5
rating by Anne-Ross Edwards
"Lindsay Mullen is hands-down the best insurance agent I've ever had. She handles claims efficiently and is always there when you need her. I highly recommend!"
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Jason Campbell

September 12, 2018

5  out of  5
rating by Jason Campbell
"Lindsay Mullen State Farm has been our insurance agent for almost eight years now. They provide amazing service, clear answers to questions, and assistance as soon as you need it. Fantastic people."
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D. Benjamin Toomey

September 5, 2018

5  out of  5
rating by D. Benjamin Toomey
"Finding the right auto insurance agent here in ATL isn't the same as finding one in a rural county in, say, Arizona. There are far more choices, and especially for new residents, not many resources to narrow those choices. Thankfully, Lindsay's Yelp profile is well tended, and the reviews were accurate - she and her staff were very welcoming and friendly and open to explaining my coverage options to me. She walked me through my policy and offered suggestions to adjust coverage and apply discounts, since coverage here is shockingly expensive compared with previous places in which I've lived. With Lindsay's help, hopefully I can keep driving!"
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Matthew Link

August 15, 2018

5  out of  5
rating by Matthew Link
"Great help and communication to make sure you have all the correct coverages, no unwanted or unknown risks/exposures, and at the most competitive price available. Highly recommend!"
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Eric Bayliss

July 25, 2018

5  out of  5
rating by Eric Bayliss
"My wife and I have used the Mullen’s for years and would not trade it for anything. Great family that you can always depend on! Always easy to get ahold of and always great at following up! They will always give you the best insurance advice on your personal situation. Great one stop shop for all of your insurance needs and advise! Thank y’all for all of your help."
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Amanda McMahon

November 3, 2017

5  out of  5
rating by Amanda McMahon
"I can’t say enough in terms of accolades for the Mullen team! We all know moving to a new state and the ensuing tag transfer, new license, etc. can be loads of fun. I recently visited the tax commissioner‘s office to get a GA tag and had a glitch with some of the necessary insurance documentation needed to complete the transaction. I called the Mullen team and within minutes they expedited delivery of the information and saved me a second trip to the tag office. Each interaction with the team has been met with a quick and informative response. I recommend them highly for your insurance needs."